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Keana Richards
Relevant Experience
Quantitative User Experience Research Intern
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- Translated complex research problem into evidence-based, actionable results through 14-week research program combining qualitative and quantitative methods across 8 studies to understand users’ pain points while interacting with Google Search
- Collaborated closely with and communicated results to cross-functional stakeholders across 10+ teams to drive product design decisions
- Built and validated novel metric of perceptions of Google Search features
Doctoral Researcher
University of Pennsylvania
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- Planned and directed multiple research projects in collaboration with researchers in Psychology, Marketing, Engineering, Management, Mathematics, and Human Development departments across 3 institutions
- Performed qualitative (e.g., grouped text responses into themes) and quantitative (e.g., created survey experiments) analyses to understand impact of identity on labor market decisions
- Designed and earned funding for A/B tests determining whether virtual reality intervention affects racial prejudice ($6000) and whether competition affects gender differences in preparation ($20000)
- Supervised both high school and college students in designing and using R to analyze experimental research projects, culminating in research awards and publications
- Led workshop on Data entry, cleaning, and reproducible data management/analysis practices in R during research assistant training
Education
PhD, Psychology
University of Pennsylvania
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May 2022
MA, Statistics
University of Pennsylvania, The Wharton School
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Dec 2021
- Master’s thesis: ran multilevel linear models in R to analyze the impact of race and voice pitch on person perception; presented results at international conference attended by 3800 academic and industry professionals
BA, Psychology (cum laude)
University of Maryland, College Park
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May 2017
- BSOS Summer Scholar: Behavioral data analysis of how confronting prejudice affects interpersonal relationships
- Research assistant with the Identity and Diversity Management Lab and the Language and Music Cognition Lab